Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases at Pets at Home Chichester?

Accepted Answer

Yes, you can use the Click & Collect service to order online and pick up your items in-store, often within an hour of placing your order.

Question 8

Are pets allowed inside Pets at Home Chichester?

Accepted Answer

Yes, well-behaved dogs are welcome inside the store if kept on a lead and under control at all times.

Question 9

What should I do if I lose an item inside Pets at Home Chichester?

Accepted Answer

Contact Pets at Home Chichester directly as soon as possible to inquire about lost property procedures and potential recovery of your item.

Question 10

Does Pets at Home Chichester host events or workshops?

Accepted Answer

Yes, they offer events such as My Pet Pals Workshops for children, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check the Events page online or contact the store for details and bookings.

Question 11

Is parking available for customers at Pets at Home Chichester?

Accepted Answer

Yes, many Pets at Home stores, including the Chichester location, provide parking facilities for customers.

Question 12

Are Pets at Home Chichester stores accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be fully accessible with features like wheelchair access, accessible parking spaces, and lifts where available.

Question 13

What are the opening hours of Pets at Home Chichester?

Accepted Answer

Pets at Home Chichester is open Monday to Friday from 09:00 to 20:00, Saturday from 09:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 14

How can nearby Vets4Pets Chichester assist me when visiting Pets at Home?

Accepted Answer

Vets4Pets Chichester offers veterinary and diagnostic services nearby, so you can conveniently combine your pet care needs with shopping at Pets at Home Chichester.

Question 15

Are there places to eat near Pets at Home Chichester where I can relax after shopping?

Accepted Answer

Yes, Cafe Pausa is a nearby cafe and restaurant where you can enjoy refreshments or a meal after visiting Pets at Home Chichester.

Question 16

What other shopping options are near Pets at Home Chichester at Portfield Retail Park?

Accepted Answer

Nearby shopping options include the Portfield Retail Park itself, TK Maxx, John Lewis, Tapi Carpets & Floors, and Hobbycraft, offering a variety of retail choices to complement your visit.

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